The user manual has a section on installing the product. Call the DoIT Help Desk at 264-HELP for assistance diagnosing the problem. If the disk can be read by other computers, it's most likely a hardware problem with your CD-ROM drive.Talk to the person or vendor who supplied the disk(s). If the disk still can't be read, the CD is most likely non-functional and needs to be replaced.It should be tested on multiple computers with working CD-ROM drives to see if any computer is able to read the disk. If the CD is not recognized by your computer, it's possible that the CD has errors or is damaged.If FileMaker will not install on your computer, follow these steps to troubleshoot your problem. Functionality Questions (How do I add color to text?, etc.).Application Errors (Filemaker Pro freezes, gives.Installation Problems (CD isn't readable,.Special note for FileMaker Pro - This product is supported by GDS for VIP customers – GDS and HDL2 will help with install and basic database connection issues.Ĭhoose one of the following links that best describes your problem: Please contact the manufacturer or system developer for help. This document is provided for self help purposes only. NOTE: These products are not supported by the Help Desk.
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